We care about your privacy, so here’s the short version:
What we collect: Just your name and email if you join our mailing list or fill in our contact form.
Why we collect it: To reply to your messages and send you updates you’ve signed up for.
Who we share it with: Only our email provider, Flodesk, who helps us send newsletters. We don’t sell or trade your data.
Analytics: We use a privacy-friendly tool called Matomo to see how people use our site (like which pages are visited and what devices are used). It’s anonymous, cookie-free, and doesn’t track you personally.
Cookies & tracking: We don’t use cookies or advertising trackers.
Your rights: You can ask us to see, change, or delete your information at any time. If you’re in the UK/EU (GDPR) or California (CCPA), you’ve got extra rights too.
Age limits: Our website is for people 18 and over.
Security: We use SSL encryption and secure hosting to keep your information safe.
If you ever want to unsubscribe from our emails or update your details, just click the link in our emails or drop us a message.
📧 Contact us: hello@elevenelevenstud.io
Last updated: 5th September 2025
Privacy Policy
Eleven Eleven Creative Ltd (“we,” “our,” or “us”) operates the website www.elevenelevenstud.io
(“Website”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Website.
1. Information We Collect
We may collect the following personal information when you use our Website:
Name (when submitted via contact forms or newsletter sign-ups)
Email address (when submitted via contact forms or newsletter sign-ups)
We do not collect payment details, mailing addresses, phone numbers, or social media login data.
Separately, we collect anonymous analytics information (see Section 5) to help us understand how our Website is used.
2. How We Collect Information
We collect information in the following ways:
Contact Form: When you contact us directly through the Website.
Newsletter Signup: When you subscribe to our mailing list.
3. Purpose of Collection
We use your personal information to:
Respond to inquiries submitted via our contact form.
Send you updates, newsletters, and other relevant communications if you subscribe to our mailing list.
4. Data Sharing
We do not sell or rent your personal data.
However, we share your information with trusted third-party service providers to operate our services:
Flodesk: We use Flodesk to manage our mailing list and to deliver free guides and resources when you sign up. You can review Flodesk’s Privacy Policy here: https://flodesk.com/privacy-policy.
5. Analytics
We do not use cookies, analytics tools, or advertising trackers on our Website.
6. Legal Basis for Processing (GDPR)
If you are located in the UK or EU, we rely on the following legal bases under the General Data Protection Regulation (GDPR) to process your data:
Consent: When you voluntarily sign up for our newsletter or provide your information via a contact form.
Legitimate Interests: For anonymous analytics and to respond to inquiries.
7. Your Rights
Under GDPR (UK & EU)
You have the right to:
Access the personal data we hold about you.
Request correction of your personal data.
Request deletion of your personal data.
Withdraw your consent at any time.
Lodge a complaint with a data protection authority.
Under CCPA (California Residents)
If you are a California resident, you have the right to:
Know what personal data we collect, use, and share.
Request access to your personal information.
Request deletion of your personal information.
Opt out of the sale of personal data (we do not sell personal data).
To exercise these rights, please contact us at hello@elevenelevenstud.io
.
8. Age Restrictions
Our Website is intended for users 18 years and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.
9. Data Security
We take reasonable measures to protect your personal information, including:
SSL encryption for our Website.
Secure hosting services.
Restricted access to personal data on a need-to-know basis.
10. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 hello@elevenelevenstud.io
📍 Eleven Eleven Creative Ltd, 69 Vallance Road, London, E1 5BS, United Kingdom